AI Express Cabin Crew Call Off Strike; Airline to Withdraw Termination Letters

The Tata Group-owned airline has cancelled more than 170 flights since Tuesday night after the cabin crew started reporting sick to protest against the alleged mismanagement at the airline.

New Delhi: A section of Air India Express cabin crew has decided to withdraw strike and join back for duty after the airline assured to look into all the issues raised by the cabin crew, sources said on Thursday.

Besides, the airline has agreed to withdraw the termination letters issued to 25 cabin crew and the management will review the cases as per service regulations, they added.

The Tata Group-owned airline has cancelled more than 170 flights since Tuesday night after the cabin crew started reporting sick to protest against the alleged mismanagement at the airline.

The decisions on withdrawing the strike and the termination letters were agreed upon during the conciliation meeting between the cabin crew representatives and the airline representatives at the Office of the Chief Labour Commissioner (Central) in the national capital on Thursday.

AIR EXPRESS STATEMENT

“We are pleased with the progress we made at the conciliation meeting and welcome our cabin crew colleagues back at work.

“This will help us swiftly restore our flight schedule and fulfil our commitments to our guests.

“We sincerely apologise to those inconvenienced by these unintended disruptions. It is not in keeping with our usual service standards, and we will review it internally to ensure accountability.

“As we gradually bring our operations back to normalcy, we urge our guests booked to fly with us to check their flight status before heading to the airport. If their flight is cancelled, or delayed beyond 3 hours, they may opt for a full refund or reschedule to a later date without any fees on Tia on WhatsApp (+91 6360012345) or on airindiaexpress.com.”

-Air India Express Spokesperson